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Tip of the Week: Right-click substitute
This tip is especially helpful for those of us that are often asked to help others over the phone. With novice users, the instruction to "right-click" on something will often lead to results that lead the help session astray. The next time you want to get to a configuration menu on an item, have the user click on the item then hit Shift-F10 instead of trying to explain right-click over the phone!
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Headwhack of the Week: I really want to delete this!