This Week's Show: Tech Support Survival Guide
As technology infiltrates more areas of our daily lives, we invariably
find ourselves talking to someone in the 'tech support' department for
our tech woes.
To be fair, telephone tech support staffers have one of the most
difficult jobs in the world: trying to help non-technical users on
technology that the support people can't see or touch based on the
non-technical verbal queues from frustrated users.
So what can you do to improve the chances of getting useful help from the folks in the tech support world?
Listen in as the Data Doctors give you tips on what to and more
importantly, what not to do to survive the necessary evil of tech
support!
Join us Saturdays from 12:00PM-2:00PM (Mountain) on News 92.3 KTAR or listen LIVE via the Internet at KTAR.com
as we discuss your computer questions at: 602.277.5827 or ask your questions during (or before) the broadcast using the ask a question page.
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