Can't respond to emails on Yahoo or Hotmail

Question

why cant i respond to my e-mails? i can get them but cant open them,on yahoo and on hotmail. help please,thank-you.

Answer

This question was answered on June 19, 2004. Much of the information contained herein may have changed since posting.

To whom it may concern:

This sounds to me like you have a virus that is affecting your system. If you have an anti-virus program I would suggest updating the anti-virus then scan your system and delete any virus that you might have.

If you do not have a anti-virus program you may check if your computer has viruses for free at http://housecall.trendmicro.com/. If the program finds any viruses it will NOT delete them due to it being a free scan, you must purchase their software. If you see that you do have a virus it is advised to go out buy anti-virus software and eliminate any viruses from your computer.

Another thing you can try is to search your computer for adware which is simular to a virus. You can get free adware removing program by going to security.kolla.de/ to download the program. This scans for adware and removes anything thats harmful to your computer. After you install the program download all the updates before you scan for any adware, after you scan you will be able to remove anything found.

Regards,

Dimitrios Theodorou

Author

Posted by Dimitrios of Katharine Gibbs School - New York on June 19, 2004