Why doesn't my modem work?

Question

OK, this concerns the "modem works under XP but not 2000" question posted earlier this month. I tried what Julie suggested about downloading the modem drivers from the site, but when i try to load it up and get it running it says the "device cannot start" and won't give me a reason why. I can't think of anything else to get this thing working. HELP.

Answer

This question was answered on July 15, 2005. Much of the information contained herein may have changed since posting.

Intel subsequently issued updated drivers that resolve this issue. They can be downloaded here. However, a new problem with the Ambient Ham was introduced in Windows XP SP1, detailed below.

Reboot instead of shutdown issue conjoined with BSOD error message STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL in file SERIAL.SYS. Previously, this was only resolved by disabling the Billion ISDN card. SOLUTION: Billion has now released a new driver 3.24 that solves this problem, available here.

Author

Posted by Johnny of Katharine Gibbs School - New York on July 15, 2005