I can't get the paper to load.

Question

I can't get the paper to load. What do I do.

Answer

This question was answered on December 2, 2004. Much of the information contained herein may have changed since posting.

Verify that your printer is connected to a working power source.

Verify that your printer is properly connected to your printer port. Note that the cable must be seated properly in the printer port on your computer and at the printer.

Reset your printer by turning it off and then turning it back on after 5 to 10 seconds. Many printing problems are the result of your printer memory being full.

Verify that you have followed all of the installation instructions provided by your printer manufacturer.

If your printer documentation includes any troubleshooting information, perform those troubleshooting steps.

Author

Posted by Jerry of Katharine Gibbs School - New York on December 2, 2004