Explorer keeps crashing

Question

My internet explorer keeps crashing. It says explorer has performed illegal operation at msvbvm60.dll and at another dll file. what should i do? Do you recommend such software as the PCDoctor?

Answer

This question was answered on December 2, 2004. Much of the information contained herein may have changed since posting.

That error can be caused by a virus or other 'foistware'. Right-click the Internet Explorer icon on the desktop, and then click Properties.

Click Delete Temporary Internet Files.

Click Clear History, and then click OK.

Click Start, click Settings, click Control Panel, and then double-click Add/Remove Programs.

Click Microsoft Internet Explorer 5 and Internet Tools, then click Add/Remove.

Click Repair Internet Explorer, and then click OK.

Restart your computer.

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Author

Posted by Christopher of Katharine Gibbs School - New York on December 2, 2004