Why is my PC failing to boot when I install my USB hub?

Question

I recently bought a stor 4 port usb hub. When I installed it my system found a driver for it and it seemed to work fine. I printed documents with it in place. Next day I repowered my system and my computer would not boot up, it would stop at the Gatway logo. I powered down, removed the hub and the computer powered up correctly. This is a 2.0 usb, 480mbs 4 port hub. Could it be my system only uses 1.0 usb?

Answer

This question was answered on March 2, 2005. Much of the information contained herein may have changed since posting.

There can be a few reasons why.

The most obvious is the driver. You can fix this by going to the manufacturers web site and downloading the latest drivers.

The next reason is power. USB devises take power from the computer. If there are to many devises on it then it will fail.

Your computer is looking for an operating system. Some computers will try to boot from a USB drive. To fix this you have to go into the BIOS at boot preferably without the use hub installed. Find boot priority. And select your CD drive as the first boot device and your C: drive as the second. If you plan on booting from a floppy, then it should be floppy then CD then your hard drive C:

if it still won't work. Then just connect the thing after your computer boots and all should be well.

Author

Posted by Wilmer of Katharine Gibbs School - New York on March 2, 2005