Why doesn't Microsoft Works 3.0 work on my upgraded computer?

Question

My 486-sx2 Packard Pell was upgraded (supposedly) enough to allow me to run MicroSoft Works in Windows 95, but the 3.0 version of Works will not operate properly - am unable to create a new data base file. Is this version of Works not compatible with Windows 95? Or has something been done incorrectly in the upgrade?

Answer

This question was answered on July 14, 1999. Much of the information contained herein may have changed since posting.

Below you will find the system requirements for Microsoft Works 3.0, you appear to meet them. On your profile it lists your hard drive as 1 gig or less. Have you checked how much space you have on your hard drive? Possible there is not enough hard drive space to create a new database file? Can you open older database files? Are you able to do any other functions in Works? Do you get error messages? These questions will lead you to whether or not Works is operating and whether you need to return to the person who upgraded your computer.

The minimum system requirements for Works 3.0 are as follows:

MS-DOS operating system version 3.1 or later.

Microsoft Windows operating system version 3.1 or later.

A personal computer using a 386SX or higher microprocessor.

4 MB of memory.

Approximately 14 MB of space free on your hard disk for a complete installation (4 MB for a minimum).

VGA or compatible video graphics adapter and monitor (color recommended).

Author

Posted by Ken of Data Doctors on July 14, 1999