Why am I having problems with Microsoft 2000 and Excel?

Question

Okay, this is going to be a little weird, but maybe you can help me out.

I work at a window factory in the office. I am required to use Microsoft Excel all day.

Whenever I make a spreadsheet and try to print it out it takes me down. My computer completely shuts down and restarts. The "computer experts" over here have completely remapped my harddrive 3 different times. Once, making me retype everything that I had saved in excel, they wiped it all out, but we used the same disk. The second time, we used the disk, but retyped everthing after it was wiped out and saved it out on the server, this last time, we didn't use the disk, completely wiped everything out, gave me a completely new harddrive, the moment I typed up the format for my spreadsheets that I need to use it took me down again. They have looked everywhere for ever possible virus or macro virus, nothing was found. My computer works perfectly as long as I don't try to make anything in Excel. The thing is, is that I can use excel when I transfer data from the AS400 over here, but if I try to type anything original in there it takes me down when I try to print.

Please help, I have to be able to use this and they can only get me so many new computers.

Thanx!

Tiffany Sharpe

tsharpe@2behurd.com

Answer

This question was answered on April 1, 2001. Much of the information contained herein may have changed since posting.

Hi: I checked the Microsoft knowledge base for problems with Windows 2000 and Excel, and found only the following: If you are logged on as a client computer running Windows 2000 Terminal Services, and you try to save your file using the HTML file type in Excel, the file may become damaged. This occurs because a conflict exists between the file permissions that Microsoft Internet Explorer uses when processing a file with a cached entry. Since I don't believe you are accessing the internet while you are doing your spreadsheets in Excel, this would not seem to be your problem. However, you might want to check out Microsoft's Service Pack 1, which addresses the Excel problem. You can get it at Microsoft.com/support/kb/articles/Q260910

Author

Posted by Josephine of Chandler-Gilbert Community College on April 1, 2001