Why does my printer not print??

My printer runs, but does not print. I have replaced both the black and color cartridges, but I still do not get any results. It was not in use for about two months, but it did print a partial page, and then no more since I have tried to use it. The name of my printer is a cannon BJC2000. thank you for the info. It will be most appreciated if I can find out what is wrong or get it working again.

This question was answered on April 12, 2001. Much of the information contained herein may have changed since posting.

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Hello and thank you for your question.

You have already replaced the ink cartridges, and I assume the printer has paper, and that you have checked all of the connections Check and make sure your printer properties/settings are okay If so, then I suggest for you to reinstall your printer Go to Start, Settings, Printers folder, delete existing printer and then reinstall your printer I think this will take care of your printing problem If for some reason it doesn't, you can go to Cannon's website and download a "New" current driver for your printer If after all of this and it still does not work then you may have a hardware problem, mechanical, with the printer itself, and would need to be ckecked by a qualified technician.

Good luck!

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Posted by Lanny of Chandler-Gilbert Community College on April 12, 2001

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