keyboard problem

Question

Sometimes after windows loads, my keyboard will

substitute letters. For example, pressing 'G' will create '/',

'B' will type an'M' etc. My mouse works fine. I can

sometimes restart and go into the bios, (not change

anything) but save and restart, and then the keyboard

works fine under windows again. What's going on?

Answer

This question was answered on November 27, 2001. Much of the information contained herein may have changed since posting.

Hello and thanks for your question.

PC keyboards actually have a processor mounted on the logic board inside the keyboard. The problem you describe is usually caused by a bad chip on that board. Since this problem is intermittent, the exact cause may be very difficult or impossible to identify or repair.

The quickest solution to this problem is to try swapping the current keyboard for one you know is good. If the problem goes away, replace the original keyboard with a new one.

This should correct your problem.

Author

Posted by TomiD of Chandler-Gilbert Community College on November 27, 2001