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When getting into gameplay, my computer just restarts

Question

First off, the video card is a geforce ti 4200, wasn't sure what to put for it in the form. Basically, whenever i try to get into the actual gameplay of a game like battlefield 1942 or a demo of a game called "savage", my computer just restarts. Sometimes it does this right away, sometimes it does it at some point while playing the game. I don't have my computer set to automatically restart, and the problem occurred without any sort of driver/program change. I have tried using older drivers for my video card, and tried doing a system restore to a date before the problem, but neither have worked. Could this possibly be a hardware problem with my power supply, videocard, or motherboard? If not, what do you think it is?

Answer

This question was answered on August 6, 2004. Much of the information contained herein may have changed since posting.

I had this problem before with battlefield 1942, that game has a big problem with graphics card and older video drivers, start by updating your video card driver to the latest graphics drivers second download the game patch for the games, it is a huge patch about 275 mega bytes, after that go to the game maker sites and check for any game support that they recommend for their game. Here is a link for there support.

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BF1942: RTR (PC) CRASH - Crashes randomly during gameplay Question The game will crash to the Windows desktop at random moments during play Answer The first thing to check would be to ensure that you meet all of the games minimum requirements. To find out information about your computer use the DirectX Diagnostic Tool. To open this tool, Go to Start and select Run and type dxdiag and press Ok.

If the computer is meeting the requirements make sure that the most recent drivers are installed for both the sound and video cards. Check the card manufacturer's web site for the latest updates or contact your computer manufacturer for assistance.

When playing make sure that any background applications are closed. Disable or exit any processes in the System Tray (lower right where the clock is). Next use CTRL, ALT, DEL to shut down all of the remaining background processes except for Explorer.

Lock ups can often be sound related. Make sure that the correct device is selected for Audio Playback:

Make sure your sound card is configured properly:

1) Go to the control panel and double click on the Multimedia icon.

2) Click on the Audio tab. Change the Playback Preferred Device to <Your Sound Card>.

3) Click on the MIDI tab. Change the highlighted item to either FM Synth, MIDI Synth, or Music Synth (whichever is available).

4) Click on Apply, the OK or Close.

After this try lowering sound acceleration on the computer. To lower sound acceleration follow these steps:

1) Left Click on START

2) Left Click on RUN

3) Type "dxdiag" in the box

4) Left Click on OK - This will launch the directX diagnostic tool.

5) Left Click on the SOUND tab

6) Locate "Hardware Sound Acceleration Level" under directX features.

7) Move slider to the second notch from the left. It should read "basic acceleration" after doing so.

8) Left Click on EXIT to return to the desktop

If the trouble continues, adjust the graphic options in the game to reduce the demand on the computer hardware. Also, lowering the number of Bots and CPU Time given to Bots will help as well.

Author

Posted by robert of Katharine Gibbs School - New York on August 6, 2004

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