Wayzata Computer Repair Experts!
Data Doctors of Wayzata, MN
In Colonial Square, between Lunds and Radio Shack. On Central, North of Wayzata Blvd East
1131 Wayzata Blvd. East
Wayzata, MN 55391
Recent Reviews4.8 on 335
4.5 / 5 stars
It took longer than I was told it would take, which is understandable, but it was necessary for me to call to get an update rather than having someone call me to let me know the longer time frame. Kind of left me in the dark. Very responsive when I did call but it would have been nice to have the interaction initiated by the doctors.5 / 5 stars
I appreciated that someone stayed 15 minutes after closing so that I couldpick up my computer. That is real customer service. My computer is functioning much faster. Thanks!
I would have preferred having an update on the status of my repair a day or two after dropping it off. I had to call twice about the progress being made.
Thanks!5 / 5 stars
Sam was the type of technician that was perfect for me. I am a senior citizen and limited with my computerize. He explained everything about what he had to do in terms that made it easy for me to follow. He listened to my questions and showed real "customer service" skills which is an art form that has been so lost today. He extended extra attention such as covering my computer because it was raining. Carried and placed my computer in my car. Upon asking a question, he listened intently, and realized that I was doing something that was not necessary when I hooked up cables to my computer. Sam is a company asset.5 / 5 stars
Very responsive5 / 5 stars
I was promised a status call one day after drop off to notify me about the extent of the Trojan infestation; the only call I got was to say the unit was finished. I know you are busy, but if an expectation is created it should be fulfilled, and I should have a chance to ask questions. On pickup, it's a moot point. Thanks.
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