Data Doctors of Wayzata, MN
In Colonial Square, between Lunds and Radio Shack. On Central, North of Wayzata Blvd East
1131 Wayzata Blvd. East
Wayzata, MN 55391
Recent Reviews4.8 on 335 reviewsmore
4.5 / 5 stars
It took over 2 weeks for my computer repairs to get completed, and I had to find out it was ready by calling THEM because they forgot to call me. Turn-around timeliness and customer service could be improved in these areas.
Con - When discussing my computer issues over the phone, I encounted a very mixed level of service and professional communication. Phone mannerisms could improve.
Pro - The retail store manager was quick to provide excellent warranty service when the computer was in for a second problem within 60 days.
4.5 / 5 stars
I brought my computer into your shop for a clean up and ever since I have not been able to open office word doc. my computer as well as my mothers Kathleen hansmann have these problems. as we send alot of documents between computers it makes it difficult at times. wondering if there is something that can be done.
5 / 5 stars
Hi Guys. I have just experienced my third hard drive crash in 6 months. You installed a new hard drive the first time and transferred all my data from my defunct drive. When that drive failed you stood behind the warranty and installed a new drive and again transferred the data. Although frustrating to me, you performed both these services in a courteous and professional manner.
At the time of the third crash you convinced me that this was very unusual and is probably indicitive of something more fundamental being wrong with what by now is quite an aged laptop. I decided to bite the bullet and purchase from you one of your Nobilis laptops. I was very pleased that you gave me an allowance for the monies spent previously with you trying to resurrect my old laptop.
The new machine appears to be working well and so far is fulfilling my expectations.
Since my first encounter with Data Doctors I have recommended you to friends and will continue to do so. I appreciate your mix of proffesionalism, humor, (or is it black humor? None of this stuff is really funny is it?)
Anyway, thanks for your assistance. I hope that with this latest investment I wont need to visit your store with a problem until it is time for my next tune up.
Keep up the good work, Jim B.
Service was great and when the work did not get done within a quicker amount of time (as I requested) they voluntarily waived the expedited service fee. Also got good advice on backup software.
Member of the
Chamber of Commerce
About this location - Wayzata
Staffed with Certified computer technicians specially trained in customer service, you can expect creative solutions for all your technology needs.
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