Data Doctors Tech Tips

Tech Tips for Non-Tech People

We give quick, one minute tech tips each weekday! Join us on a radio station near you as we talk tech. It's Tech Tips for Non-Tech People! You can post questions on Facebook anytime!

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Noisy Website Tip Aired: 09/15/2016
Most of us spend a lot of time on the Internet and in doing so, open lots of tabs as you surf, more...

Most of us spend a lot of time on the Internet and in doing so, open lots of tabs as you surf, so you’ve probably run into this scenario:

You’re in the middle of reading a news story on a website when all of the sudden some commercial video starts blaring from one of the other sites that you have opened, but you have no idea which one it could be.

You have to then go clicking through all the open tabs to figure out which one of the previous sites is causing the obnoxious noise...what a pain!

The wizards over at Google must have had just about enough of this themselves, because they made a tweak to their Chrome browser to minimize this irritation.

With Chrome, whenever a background website is generating any kind of noise, a small icon that looks like a speaker will appear on the right side of the tab so you quickly identify the offending site.

You can pause the video by clicking on the tab to find the video or simply click the X on the tab to shut the whole page down.

It’s just another reason why Google’s Chrome browser is still one of my favorites!

Death & Passwords Aired: 09/14/2016
Today’s tech tip is a bit on the uncomfortable side because it’s about death. Let’s face it, more...

Today’s tech tip is a bit on the uncomfortable side because it’s about death.

Let’s face it, so much of our lives are invested in online accounts that should you meet with an untimely demise, your friends and family members could end up with a huge task whilst grieving.

If no one in your family has any of your passwords and you pass away, the hoops they have to jump through to unlock your accounts will be different for each site, making the process both frustrating and time consuming.

Those security measures that are created to keep malicious users from accessing your information will also be a big roadblock as your family tries to settle your affairs.

You can store your passwords in a password management program or a safety deposit box but keep in mind, your passwords will likely change over time.

If there’s one set of credentials for someone that you trust to have, It’s your e-mail username and password, because that’s where password reset requests generally get sent.

With access to this single account, you executor can find the online accounts you used and have passwords resets sent there if necessary.

It’s not something we want to think about, but it’s something we should all be thinking about!

Just about everything we do on the Internet is made faster through a process known as ‘caching’ more...

Just about everything we do on the Internet is made faster through a process known as ‘caching’ which stores elements of the websites you’ve previously visited on your computer in a temporary folder.

This caching process makes websites load much faster because your compuer doesn’t have to download every element of the website from the Internet.

By pulling the images, text and videos from your local hard drive, your page will load much faster, but sometimes it can all work against you.

Whenever you go to a website that won't load properly, it's possible that your computer is trying to load an incomplete cached version of the site from your temporary directory.

If this happens to you in the future give this little trick a shot: hold down the CTRL button down and tap the F5 key along the top of your keyboard.

It’s a universal shortcut that works on all the major browsers and it tells your computer to skip the cache and download everything from the website.

It’s a really great way to troubleshoot strange website behaviors; if it loads everything properly, you’ll know its time to clear your browser’s cache.

How to Clear Your Browser’s Cache: http://goo.gl/V3H1x8

Help Managing Passwords Aired: 09/12/2016
Last week, I discussed the dangers of using the same password on all your accounts, which alway more...

Last week, I discussed the dangers of using the same password on all your accounts, which always leads to this question: How the heck do I remember all those passwords?

The simple answer is you can’t; you'll need help from some type of password management program in order to use long, complicated passwords on each of your online accounts.

Password management software is an easy way to create and manage all your passwords across all your devices and websites in a secure manner.

Using them means you only need to remember is one password.

Most all of them include encrypted storage of your passwords,
password generators, auto form fillers, 2-factor verification and can integrate right into your browser or mobile device.

The initial process may seem a bit complicated for some non-technical users, but once your password manager is setup, it’s really simple to use.

One of my recommendations for new users is LastPass which comes in both free and premium versions. You can test it out with the free version and only pay the annual fee if you want the premium features.

This issue is too important to ignore, so get help if you need it.

https://lastpass.com/features_free.php

Stolen Password Databases Aired: 09/09/2016
Data breaches can be tracked back to the late 1800’s from news articles about thieves stealing more...

Data breaches can be tracked back to the late 1800’s from news articles about thieves stealing important records, so they’re nothing new.

Cyber-thieves go where the data lives and the last couple of years have been some of the worst on record based on the volume of records exposed by data breaches.

What’s very important to understand is that when your account information is ever breached, you can’t ever use the associated password ever again.

The underworld started compiling huge databases of stolen passwords long ago, because they know that a large number of users will use the same password on many online accounts.

When they target a site, they don’t have to guess what a password might be, they can just cross reference the hashed password against the stolen password database.

Knowing if your accounts have ever been breached is important, so there are couple of web resources posted at DataDoctors.com/radio that will allow you to check to see if you’re e-mail address or username is part of the known breached accounts

https://haveibeenpwned.com

https://shouldichangemypassword.com

Using long unique passwords on every site is key, so on Monday, I’ll share password management tips with you.

When it comes to using the Internet, we’ve all become accustomed to a certain level of performa more...

When it comes to using the Internet, we’ve all become accustomed to a certain level of performance, so when things don’t work the way that we expect, frustration sets in.

Not knowing whether it’s the Internet connection or your computer or some other confusing geek speak like a DNS server or a firewall preventing access just adds to the problem.

The problem can be even more problematic on the road, when you have to get some work done using a hotel or coffee shop wifi connection that’s just not getting the job done.

A free tool for diagnosing these types of problems is available for Google Chrome and it can be a big help. The Connectivity Diagnostic browser add-on is a really easy way to do what it suggests: diagnose all of the variables that impact your surfing session.

Once the add-on is installed, you just click on it to run an extensive test that checks 9 different connectivity components and lets you know if any of them is causing your issues.

Even when you don’t have a clue what it’s telling you, the information comes in very handy when you call someone else for help!

http://goo.gl/H6VGqx

Sidestepping Scam Warnings Aired: 09/07/2016
You’re surfing the Internet as you always do and suddenly an official looking warning pops up a more...

You’re surfing the Internet as you always do and suddenly an official looking warning pops up and claims that you’re computer has been infected. Since it appears to look like an official Windows warning, you tap the OK button and the next thing you know, you’re toast.

The fake warning takes over your system and won't allow you to do anything else, but they do offer to fix your newly discovered problem for a small fee.

This scenario is fooling folks into paying because they are very convincing and scary at the same time, which is causing a big increase in these types of malicious attacks in recent weeks.

They often use program names like Windows Ultimate Booster and Windows Safety Master, but if you click on any part of the pop-up, even the cancel button, the program will still execute its attack.

The next time you see anything unusual pop-up claiming to be an official warning, don’t click on anything in the box to play it safe. You can sidestep the attempt by pressing Ctrl-Alt-Del which brings up the Task Manager and the option to select the scam and end the process.

If you’re unfamiliar with this process for both Windows and Mac operating systems, we’ve posted a link to an instructional video at DataDoctors.com/radio

http://youtu.be/LP09QSwKE5Y

How's That Pronounced? Aired: 09/06/2016
Attempting to speak a foreign language can be truly intimidating, especially if you’re self-con more...

Attempting to speak a foreign language can be truly intimidating, especially if you’re self-conscious about the pronunciation of foreign words.

Hearing others pronounce the words properly can go a long way to improving your confidence, but it’s not very practical to call a bilingual friend every time you want help pronouncing a particular word or phrase.

Well, a web resource called http://Forvo.com can become you virtual multi-lingual friend whenever you want help pronouncing words or phrases in over 300 languages.

It’s a crowdsourcing site that allows folks from all over the world to record how just how they say words in their native tongue. What’s great about the collective is that even if a word or phrase isn’t in the database, you can request to have someone record it for you.

For anyone about to take a trip abroad, downloading the audio for words and phrases you plan to use can be invaluable.

As a bonus tip, when you need to translate words from English before you use Forvo, just ask Google to translate first so you can get the authentic pronunciation from the site.

You can now communicate with more confidence when you’re faced with ordering a meal in a foreign restaurant with the help of your smartphone!

Have you ever found yourself being a little more productive at a coffee shop than you are at yo more...

Have you ever found yourself being a little more productive at a coffee shop than you are at your home or office cubical?

Is it the caffeinated water that's making you more productive or is it the ambiance?

Some research is suggesting that it’s possibly the ambient noise that can make you more productive or creative.

It turns out that really quiet environments or really loud surrounding can be counterproductive, which makes the background noise in your coffee shop just right.

Want to test out this theory out on your productivity without leaving your home or office? Well, there’s a website and an app for that!

A site called http://coffitivity.com has created a simple way to replicate the ambient noise common in most coffee houses, cafeterias and campus cafes whenever you’re trying to be more productive.

If you find the website to be helpful, you can even download the app for Android or iPhone smartphones so you can take the sounds with you wherever you go.

Some users are enjoying Coffitivity as a way to drown out all the distractions in their work environment, although your mileage may vary!

Have you ever found yourself wanting to download a YouTube video so you can watch it offline or more...

Have you ever found yourself wanting to download a YouTube video so you can watch it offline or to capture the music into an MP3 file? Well, it’s actually a piece of cake to do!

There's no shortage of sites that can manage this task, but my personal favorite is a site called http://dirpy.com because it's super fast and simple to use.

All you have to do is paste in the link of the Youtube video you want to download to get started.

If, for instance, you only want the audio, you simply choose the sound quality you want and then click the download button.

If you want the complete video file, you just choose which of the video resolutions you want with the lowest ones being the smallest then click the download button.

Once the audio or video file is downloaded, you can watch it on your computer or transfer it to your mobile devices to watch or listen wherever you want.

This can be especially helpful if you’re about to go on a long road trip with young children because it’s a quick way to download lots of content that’ll keep them occupied for free without an Internet connection!

An important part of contributing to your community is getting involved in causes you believe i more...

An important part of contributing to your community is getting involved in causes you believe in which often times means that raising money comes into the process.

The traditional methods of raising money are certainly still quite valid but leveraging social media and other digital resources can dramatically increase your chances of raising the needed funds.

A website called http://Razoo.com is specifically setup for those that need to fundraise online.

Whether it's for a non-profit, a foundation, a commercial entity or for an individual, as long as it is a recognized 501(c)(3), Razzo's platform could be one of your best resources.

In addition to being and easy system to setup and use, they're also one of the lowest cost platforms for crowdfunding campaigns, which allows for more of the donations to go to your cause.

You can even embed your campaign onto a Facebook page or website so you can more effectively promote your campaign to get the word out.

Razoo campaigns are all tax-deductible and they even offer a way to accept recurring donations if your campaign is ongoing.

It’s also a wonderful way to find local charities you may want to donate to!

If you know anyone searching for a home, condo or apartment to rent, today's tip could save the more...

If you know anyone searching for a home, condo or apartment to rent, today's tip could save them a bunch of time.

Constantly searching through want ads and then trying to figure out where each on is actually located becomes a big time suck.

While there are a lot of resources to find rental properties, a company called Lovely has both a website and a mobile app to make the search a lot easier.

Lovely performs the duty of a traditional rental agent by monitoring all kinds of websites for rental properties and then maps them in the app or on the web.

Time is of the essence when a new desirable property hits the market, so Lovely shows new listings in orange and provides alerts when new properties that fit your criteria pop up.

For landlords, Lovely Pro offers tools that will allow you to List your property, search the database of potential renters and even run credit reports on those requesting to become renters.

You can even setup your tenant with automatic rent collection through the system for next to nothing!

Lovely takes all the hassle out for landlords and renters plus it is easy to use!

The links to Lovely and Lovely Pro are both posted at DataDoctors.com/radio

https://pro.livelovely.com/welcome
https://livelovely.com

What is DNS? Aired: 08/30/2016
There’s a critical element for navigating the Internet known as a DNS server that plays an esse more...

There’s a critical element for navigating the Internet known as a DNS server that plays an essential part in getting you to the websites you seek every day.


DNS, which stands for Domain Name System acts sort of like a traffic cop giving directions to your computer when you type in web addresses.

Your specific DNS settings are determined by your Internet Service Provider by default, but you may not be aware of the benefits of changing those default settings.

Both reliability and Internet speeds can be improved and if you’re the parent of screenagers, you can lock down adult content or malicious websites for everyone in your household.

One of my all-time favs is OpenDNS because it’s free fast, super reliable and really easy to setup. It also gives you complete control over what everyone in the house has access to on every device.

The best way to leverage this awesome tool is to change the DNS settings in the router in your home or business so that everyone has improved performance and the protection level you setup.

If you’re not sure how to do this, check with the support section of your specific routers website to learn how.

The link to learning more is at:
http://www.opendns.com/home-internet-security/parental-controls/opendns-home

Once again we were contacted by a frantic Gmail user asking for help because they were locked o more...

Once again we were contacted by a frantic Gmail user asking for help because they were locked out of their own account.

Google provides a number of resources for recovering a locked out account, but a security step he could have taken long ago would have prevented it from ever happening in the first place.

It’s called 2-step verification and it’s really easy to setup.

Once you turn on the 2-step verification option, even if someone else gains access to your password, they won’t gain access to your account and here’s why:

Google tracks any strange computers that are trying to access your account and sends a special code to your phone when it detects new activity.

Without the special code, whoever has your password won’t get in and you’ll be alerted to the fact that your password has been compromised.

Think about it: If you suddenly get an a text code sent to you out of the blue, you’ll know that it’s time to change your password because someone clearly knows it.

You can protect virtually every major online account using this method, so if you want the step by step instructions for setting it up, checkout the link we have posted at DataDoctors.com/radio so you can secure all your accounts today.

http://twofactorauth.org

All of the major wireless carriers are engaged in battle to try to win your business with vario more...

All of the major wireless carriers are engaged in battle to try to win your business with various new sensational sounding offers just about every week.

But if the data and voice service and reliability in your neck of the woods is spotty, a sensational deal means nothing.

Before you decide to make the jump from one carrier to another, I’ve got a resource that will let you do your research.

You can evaluate all four of the major networks, Verizon, AT&T, T-Mobile and Sprint where you live, work and travel at a website called Rootmetrics.com.

You start with the area you live in to get an overall performance rating for each carrier that includes reliability and speed indexes as well as data, call and text performance so you’ll know the strengths of each network where you’ll actually use them.

One of the best features of the site is the CoverageMap because you can get detailed maps of where the call quality is bad or good, where data is slow or fast and whether 4G LTE service is available from each carrier.

There’s also a mobile app which allows you to help build the performance database no matter where you are traveling.

I’v posted the all the Rootmetrics links at DataDoctors.com/radio

Find your city reports: http://www.rootmetrics.com/us/rsr/usa-metros?z=united-states

Explore the Coverage Map: http://webcoveragemap.rootmetrics.com/us

Mobile apps: http://www.rootmetrics.com/us/products/coveragemap-mobile-app

Augmented reality apps, like Pokeman Go, that overlay information on your smartphone camera scr more...

Augmented reality apps, like Pokeman Go, that overlay information on your smartphone camera screen are growing in popularity.

One of the more usefull uses for augmented reality is for real-time language translation, whether it's on a street sign, a restaurant menu or those description plaques in a museum.

When you’re in a foreign country, it’s especially helpful to know what keywords mean so you can know what you are about to eat or where you are going.

An app called CamDictionary provides real-time translation that's so much easier and faster than looking words up in a translation guidebook.

You just open the app, point the camera at a word then tap the screen on that word to get it translated in real-time.

It turns your camera into a dynamic dictionary to translate any word you point at in up to 54 languages.

CamDictionary is it’s far from a complete translation app, because it can only translate one word at a time, but understanding one or two words can make all the difference in the world.

The basic CamDictionary app is free for both Android and iPhone users, so make sure you have the app before you leave on that next trip abroad.

Download link:
http://www.intsig.com/en/products/camdictionary

Whenever you are having trouble getting to a specific website, sometimes the problem is the web more...

Whenever you are having trouble getting to a specific website, sometimes the problem is the website your trying to vidi and other times it’s your equipment that’s having the problem.

When you’re having an issue getting a specific website, before spending any real time checking your own equipment, take a minute to make sure that the website you’re trying to access isn’t down for the moment.

A web resource called IsItDownRightNow.com can provide you with some information to quickly determine if the site is down or not.

Not only can it let you know if the website is up or down, it can provide current response times and a recent history of availability for major sites.

When the site has been confirmed to be up and running, it’ll provide you with some troubleshooting suggestions to help you figure out why you can’t currently access the site.

Conversely, If others are having an issue with the same website, posted towards the bottom you will see others that commenting about the same problem, so you don’t waste your time.

If IsItDownRightNow.com determines that a site is down, they’ll provide you with a list of alternative sites that may be able to provide the information you seek.

IsItDownRightNow.com is bookmark worthy!

Food Photography Tips Aired: 08/23/2016
Food photography has both haters and lovers of this growing social media phenomenon. If you’ more...

Food photography has both haters and lovers of this growing social media phenomenon.

If you’re a lover of this common act, there are a few things you should remember, especially if you’re in a restaurant.

The first thing is turn off the flash...not only is it an irritation to others around you, it’s going to distort the actual colors of the food and turning it into plastic food.

In low lighting situations, be sure you turn down the brightness of your screen as another courtesy and use a candle when possible to warmly light your dish.

Another big irritant to those around you is the shutter sound every time you take a picture, so silence that too.

The app you choose to take the shot can make a huge difference in the results, so instead of opting for the built-in picture app, give VSCO’s Cam app a try.

It’ll give you lots of editing options for low lighting images after you take the shot.

And remember, you’re there to enjoy the food, so posting your meal can wait until after you’ve eaten.

Link: http://vsco.co/vscocam

If you’re ever tasked with the chore of transcribing a recorded voice message, interview or sou more...

If you’re ever tasked with the chore of transcribing a recorded voice message, interview or sound file, you’ll be confronted with an inefficient process.

You'll have to open multiple tools on your computer and then bounce back and forth between them to start and stop the audio to properly capture all of the words.

I’ve got a better way through an awesome free utility for you to bookmark, whether you have to do this on a regular basis or on that rare occasion.

It’s called oTranscribe.com and it’s extremely simple to use.

You just upload the audio file through their web interface and viola, everything you need to get the task completed will be in one place.

The included online word processor provides the controls for the audio file built right into the interface with keyboard controls for all of the commands.

Need to slow down or speed up the audio to match your typing speed? No sweat!

Want to start and stop the audio? No need to reach for the mouse, just tap the Escape key.

It’s really awesome!

Bookmark this one! - http://otranscribe.com

If you’re a parent of a teenager, you know the frustrations of getting them up to speed on doin more...

If you’re a parent of a teenager, you know the frustrations of getting them up to speed on doing their own laundry.

You know the standard excuse: “I don’t know what to do”...fair enough...so there's an app for that mom and dad!

The free Complete Laundry Care iPhone app has instructions for washing, folding and ironing clothes and includes a chart to explain what each machine wash symbol means on the tags.

Now your child can literally be walked through each step of the process: sorting, setting the time for each load and drying while providing a timer which alerts them when each load is done so no more forgetting about the laundry.

It’s a handy way to ensure that your new college student doesn’t obliterate their entire wardrobe in the first semester because they won't just throw it all in together when they do their laundry.

If they decide to attempt to do some ironing, the app can even save your child from burning their clothes.

So if you know any teenagers or adults for that matter, that just can't seem to get a handle on the laundry process, the Complete Laundry Care app could save them money, time and frustration!

I’ve posted the link at DataDoctors.com/radio

https://goo.gl/L5jO7R

Android Baby Monitor App Aired: 08/18/2016
Having some sort of baby monitor is a pretty standard device if you have young children in the more...

Having some sort of baby monitor is a pretty standard device if you have young children in the house.

For those looking for an inexpensive alternative or something really convenient when you're on a road trip with your kids, I suggest taking a look at the Dormi Android app.

The Dormi app can turn any two Android phones or tablets into solid baby monitors that can work from just about any distance.

Unlike traditional baby monitors, Dormi can work with both wifi and cellular connections, which allows it to work in the next room, next door or the next county.

There's also a feature that allows you to push a button to talk to your child if you need to and it can keep you updated on the battery levels of the phone being used to monitor.

If you want to try it out, the basic service is free and allows up to 4 hours of monitoring a month or you can get unlimited use forever by buying the app for $9.

This is a perfect way to use that old Android phone that's sitting in that junk drawer and bring it back to useful life.

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