Cost of Downtime Calculator

Employee Productivity

Annual Revenue of your Company:

Number of Employees:

Calculate Average Revenue per Employee:
(Line 1) / (Line 2)

Determine Total Hours per year, per Employee:
(e.g. 40 hours x 50 weeks = 2,000 hours)

Calculate Avg. Revenue per Employee/hour:
(Line 3) / (Line 4)

System Restoration Cost

Total Labor Hours required to replace lost data and restore system

Per hour cost of Restoration Services:

Calculate Cost of Labor to restore system:
(Line 6) x (Line 7)

Lost Employee Productivity Cost

Total Hours the system is down:

% of employees (excluding systems staff) that are unproductive during downtime

Calculate Cost of Employee Downtime:
[(Line 2) x (Line 5)] x (Line 9) x (Line 10)%

Lost Sales Opportunity Cost

Number of Sales per year

Estimated number of sales lost due to outage:

Calculate Sales Opportunity Loss:
[(Line 1) / (Line 12)] x (Line 13)

Lost Customer and Damaged Reputation Cost

Total number of customers last year:

Calculate Avg. Revenue per customer:
(Line 1) / (Line 15)

Number of customers lost due to system failure:

Calculate Customer and Reputation Cost:
(Line 16) x (Line 17)

Calculate Total Cost of Network Downtime:
(Line 8) + (Line 11) + (Line 14) + (Line 18)