Data Doctors of South Gilbert, AZ
SE Corner of Pecos & Higley
3317 S Higley Rd
Gilbert, AZ 85297
Recent Reviews4.4 on 319 reviewsmore
5 / 5 stars
Nick has done a professional job. Our Dell was purchased in the spring of 200l. He has it back to "out-of-the-box" condition and then some. Thank you Nick
The fixing of my computer was great. There is a problem though of customer service...I took the time to come to the store and there was one person ahead of me. There were two of your agents behind the counter, one helping the customer and one just standing there listening. They knew I was there waiting for about 5 minutes. The phone rang and the one who had been listening went to help the person on the phone, instead of me who was next in line. I kept waiting and listened as your agent helped the person on the phone, answering questions and giving advise. When he finally got off the phone, he then asked if he could help me. I thought this was extremely rude. The agent should have helped me when I first came in. And, at least, instead of helping the person on the phone and making me keep waiting, he should have put the person on hold and helped me as I obviously was next in line. I think your company should do some training in customer service ediquette as this made me furious!
4.5 / 5 stars
Techs were very patient pleasant and helpfull
5 / 5 stars
The service has been great, however, i believe due to no fault on Data Drs part, i need to bring back my PC because now my McAfee site is blank and I cannot use this product which was previously working. And employee at the Gilbert/Higly Rd store is my hero!! thanks Data Drs,
Hope this next works out.
Todd came to my house, but was unable to determine the cause of my computer problem. So he took the computer to the store. (I told him that getting it fixed was not urgent.) I stopped in to the store a couple of days later to see whether the staff needed to talk to me about anything. I talked with Todd and Ron. A couple of days later, Nick brought the repaired computer to my house and reinstalled it.
My expectations were all met. Todd, Ron, and Nick all seemed very professional and pleasant. I appreciate their help.
Gilbert Computer Repair
Staffed with Certified computer technicians specially trained in customer service, you can expect expert care to help you with:
- Improving the performance of a SLOW COMPUTER.
- Virus, spyware and adware removal.
- Component repair or replacement for your desktop or laptop.
- Wireless networking advice and supplies.
- South Gilbert Data recovery.
- A NEW computer that is just right for your needs.
- Both Windows and Mac based computers!
Come in for a FREE COMPUTER CHECKUP or call to arrange a HOUSE CALL or Appointment at your Business to provide the solutions you need!
We are your prescription in Gilbert for computer and network health!