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6 Reasons Your Business Needs Managed IT Services

published 6/28/2021

It should come as no surprise that properly managing your IT obligations is one of the most important responsibilities that you have as an entrepreneur. After all, you can't expect to maintain success if your network isn't functioning appropriately.

However, not every company is equipped with the tools required to handle this. Employing managed IT services is a highly common practice, but not everybody knows what they should about it.

Let's get started.

1. Active Monitoring

This is one of the primary benefits of outsourcing to a managed IT service. For those who are unfamiliar with this term, active monitoring refers to the practice of consistently checking the network for any issues that may arise.

This is a particularly useful feature given that the cybercrime industry is estimated to expand to a value of over $10 trillion within the next five years. This means that it is more important than ever before to catch threats as soon as they present themselves.

It's also important to understand that this practice is relatively standard when it comes to working with a managed service provider. So, be sure to avoid providers who may not be capable of doing so.

2. Ongoing Support

You will no doubt have questions or concerns after your IT service begins. Fortunately, working with a reputable service provider allows you to take advantage of ongoing customer support.

Although it is not always realistic to expect your service provider to handle your concerns 24/7, there are plenty of service providers who are able to offer this level of support. More often than not, this will involve communicating with someone via online chat. However, they may have a support team that works around the clock dedicated to resolving any issues that you might have. This is particularly useful for owners of large organizations, is there is a multitude of factors that could go awry at any given moment.

In terms of customer support, it should also be relatively easy to get in touch with a representative from the company work with. If they have limited contact hours or offer no way for you to contact them in the event of an emergency, it's best to continue searching for a different provider.

3. Cost Efficiency

Attempting to handle your IT obligations on your own will involve hiring in-house employees. Not only will you have to allocate money toward recruiting the necessary individuals, but you also have to budget for paying their salary.

Depending on the current state of your organization, your company simply may not be large enough to justify these costs.

Similarly, you might only have a handful of obligations that you need to take care of, and you may not require an entire team to do so. Regardless of your situation, working with a managed service provider allows you to allocate the exact amount of resources that you need for your business.

By extension, this allows you to get the most possible utility out of the money that you spend. Be sure to keep this in mind when deciding whether or not managed IT services are right for you.

4. Access to Contemporary Tools and Software

It's imperative that you consistently make use of the most contemporary equipment and software. Not only will this allow you to maximize your productivity, but it can also prevent security issues from arising.

For example, something as simple as using software that is only slightly outdated could come with security vulnerabilities. If certain factors align, your business may suffer from a data breach that could be potentially catastrophic depending on the industry you're in.

To clarify, companies that frequently work with highly sensitive information (such as those in the healthcare or tech sectors) will likely experience dire consequences. In some cases, they may have to deal with legal complications, as well.

5. Focus On More Important Obligations

By outsourcing your IT response abilities, you will free up a vast amount of time and resources that you can reinvest into other aspects of your business. This is particularly true if your managed service provider is assuming the role of an entire IT team.

One of the primary benefits in this scenario is keeping your total personnel within your organization as small as possible. Smaller teams are easier to manage, and they often work more efficiently.

This is due to the fact that it's much easier to discern productivity issues within a small team as opposed to a larger one. This will directly translate into the increased potential for generating more revenue.

5. Scalability

As your company grows, so will its needs. This is true across your entire organization, but it is particularly true for your network obligations.

You may need additional forms of storage, a modified network configuration, etc., and your in-house team may struggle to accommodate this change without outside help. Since a service provider is fully equipped to handle enterprise-level network needs, you will be able to easily scale your level of service.

This will allow you to ensure that you have no interruptions as your company grows.

Managed IT Services Could Be Game-Changing

It's in your best interest to keep the above information in mind when making your decision. From here, you'll have no trouble making the most of managed IT services and reaping all the benefits they are able to provide.

Want to learn more about what we have to offer? Feel free to get in touch with us today and see how we can help.