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Tips For Better Tech Support!

Data Doctors Radio Program | Ken Colburn & Brandon Disney You are not alone, although you may feel like it when trying to get tech support. Most consumers at one time or another need tech support and yet companies continue to provide either bad or little support at all. As if long phone calls and missing web pages weren't enough, now users have to get help from people who barely speak English.

Wait, users are not innocent parties in this game. Users generally are unprepared to actually receive any meaningful help or fail to respond with correct answers.

Listen in as Ken, Brandon, & Michal help you to get better tech support on your own as well as prepare you for tech support representatives.

Join us every Weekend as we discuss your computer questions. It's the Tech Show for Non-Tech People! You can post questions on Facebook .

Original Air Date: Oct 4, 2003


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Geek Speak of the Week

Mongolian Hordes Technique: To accomplish a large task by using a large number of relatively unskilled workers rather than a small number of highly skilled workers. For Example "Many computer companies are using the Mongolian Hordes Technique by outsourcing tech support to foreign countries".

Download of the Week

TransparentFX This sizzling general purpose plug-in for Winamp 2.x & up enables transparency. The plug-in allows transparency control for each of the four windows: Main window, Playlist Editor, Equalizer, & Minibrowser. Skin authors can also create custom settings for their skins to be used with TransparentFX. This is a definate download for all you true techie tricksters.

This download is not owned or supported by Data Doctors, The Data Doctors Radio Program and/or any radio station. It is provided as a sample of what is available on the Internet. Download and install at your own risk.


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