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Tips for getting better Tech Support!

Data Doctors Radio Program | Ken Colburn & Brandon Disney Tech Support! It's the most important and least liked segment of the computer industry. It is viewed and treated as a 'necessary evil' by many companies and often ends with nothing more than massive frustration.

But it's not all the companies fault! Users generally are unprepared to actually receive any meaningful help and do as little to help the tech support rep as possible.

Listen in as Ken and Brandon give you suggestions for what you can do to improve your chances of getting a good solid solution to your problems when you have to call for help!

Join us every Weekend as we discuss your computer questions. It's the Tech Show for Non-Tech People! You can post questions on Facebook .

Original Air Date: May 11, 2002


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Geek Speak of the Week

RTFM: Read The $@#$!! Manual - one of the most common tech support responses to any question: Did you try to RTFM?

Download of the Week

Open Office A free, Open Source alternative to MS Office with a Word compatible word processor, a complete Excel compatible spread sheet program and a Power Point like presentation software and drawing program and also allows to save to PDF file.

This download is not owned or supported by Data Doctors, The Data Doctors Radio Program and/or any radio station. It is provided as a sample of what is available on the Internet. Download and install at your own risk.

Website of the Week

Mega Car The ultimate multi-media vehicle!


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