I was pleased with both services: Taking it in to the store, the technicians spent A LOT of time explaining things to me and listening to my convoluted story of what was happening to my computer. They also did the work in the most cost-effective manner. I really appreciated the technician who came to fix the wireless problem, he avoided calling Netgear (usually a 20-minute wait) and was able to explain and work at the same time. He really was knowledgeable and shared his knowledge.
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Data Doctors - The Small Business technology specialists!