August 20 2026
These three terms sound similar, but they represent very different levels of troubleshooting. Knowing the difference can save you a lot of time and, more importantly, keep you from accidentally erasing something you wanted to keep. Think of them as three progressively more aggressive steps:...
Sign up for our newsletter and get free tips and tricks to keep your computer running great!
Customer Support
Our customers are the most important part of our business and we empower our friendly, trained staff to spoil you. In addition, we have a dedicated Customer Support team standing by to help when needed.
If you're not satisfied, we're not done! We guarantee satisfaction.
365 Day Warranty
We provide a 1 year warranty on new parts and computers we sell. We'll quickly diagnose and replace defective parts used during the original repair. Please keep in mind that this warranty does not cover damage you cause (such as broken screens) or water damage done to your device after the initial repair. Refurbished parts generally carry a 90 day warranty.
Satisfaction Guarantee
We've been helping people with technology for over 38 years. We were fixing computers when break dancing was cool! We spend time with you at check-out to make sure it's exactly the way you want. Data Doctors sets the gold standard when it comes to customer satisfaction. That's why we've received more awards for customer service and satisfaction than anyone else in the business.
