CD-ROM problem

Question

My CD-Rom drive (which is E) just stopped working. It worked normally when I inserted a CD. I used it. It was a CD with a dictionary on it. I stopped using it and later inserted it again. When I tried to access it the 2nd time, I got a message that said E:\ is not accessible. The drive is not ready.

Now I get this message, no matter what cd I insert.

The pc came with windows 98 loaded. I had trouble with my c drive after a couple years. I had to reformat the C drive and I loaded in Windows 98 2nd addition. But I had no trouble with the cd-rom for a long time after this

Answer

This question was answered on October 26, 2003. Much of the information contained herein may have changed since posting.

Hello, Maybe the problem is the laser beam is not working properly I can give you some sugestion to see if you have a physical problem with the CD-ROM;

1 Check inside your computer to see if there is a cable loose such as the Data Cable and the Power cable.

2 By a CD-ROM Disc cleaner, maybe your CD-ROM is duty inside and by a dusty air blower, so you can blow out some dust inside the CD-ROM.

3 Unstalling the driver and reinstall the driver your made do it either from the Device Manager from system properties or Add/Remove program from the control panel If is possible try to get the update driver from the manufacture of the CD-ROM Reboot your computer.

4 Check again your device manager to see if everything is working properly, Insert a CD that is very new that has no scratch.

5 If you still have the same message try a couple new CD and still have the same problem than is time to get a New CD-ROM drive.

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Author

Posted by Student of Katharine Gibbs School - New York on October 26, 2003