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Data Doctors Tech Tips

Tech Tips for Non-Tech People

We give quick, one minute tech tips each weekday! Join us on a radio station near you as we talk tech. It's Tech Tips for Non-Tech People! You can post questions on Facebook anytime!

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Slack vs Email Aired: 04/03/2020
Businesses and employees of businesses are the target of choice of today’s hackers and their fa more...

Businesses and employees of businesses are the target of choice of today’s hackers and their favorite tool is the phishing scam.

What makes this approach so desirable is that it only takes one person to trip up in any company for the bad guys to sneak in and begin wreaking havoc.

My suggestion to business owners that are truly interested in minimizing this threat is pretty radical: Stop Using Email - for internal communications that is…

The most effective email attacks appear to be a message from a co-worker or worse, someone of authority in the organization requesting urgent action.

The logic states that since you can’t provide employees with black and white rules on what a suspicious email looks like, avoiding it altogether is safer.

Moving company communications off email and onto collaboration platforms such as Slack can also provide other benefits.

It’s as ubiquitous as email and works on any device, platform or device with the ability to try it out before you sign up for a paid account at: https://slack.com

Website Reputation Tool Aired: 04/02/2020
In times like these, scammers and those with malicious intent are creating lots of websites tha more...

In times like these, scammers and those with malicious intent are creating lots of websites that are designed to do you harm.

Avoiding any website you’ve never heard of is advice that some might suggest, but with tens of millions of websites, how practical is that advice?

A better approach is to use tools specifically designed to rate the safety or trustworthiness of any website before you actually go to it.

We like what Trend Micro offers at https://global.sitesafety.trendmicro.com because it’s simple to use and easy to understand what’s questionable and what’s safe.

They’ve compiled a huge website reputation database for sites all around the Internet that you can check against whenever you have a website you aren’t sure about.

Just type the web address into the tool or copy it from any link and within seconds you’ll get information about how safe or suspicious a website may be, along with a summary of what you can expect if you visit.

Malicious websites are being posted and shared all around the Internet, so now you can get a pre-visit analysis so you don’t have to guess whether a link is legit or not.

https://global.sitesafety.trendmicro.com

Paying attention to what and how much you eat are critical components to staying healthy and ge more...

Paying attention to what and how much you eat are critical components to staying healthy and getting basic calorie counts is getting easier when you go to a restaurant.

Having a good idea of what you’re buying from a nutritional standpoint at the grocery store can bet a bit more complicated and time-consuming.

Wouldn’t it be great if you could have a nutritionist helping you make good choices?

Well, there’s an app for that and it’s called Fooducate.

The app lets you pull up a wealth of health info just by scanning the barcode on thousands of common items you shop for every week.

Calories are a good start, but how about sodium or sugar levels, how processed the product is or if it has any questionable ingredients.

It can even make suggestions on healthier products when you scan something that’s a bit out of your comfort zone.

This free app is available for both iPhone and Android users, so you if want more data about what you are buying, check it out at: https://www.fooducate.com

Bed Time is Math Time! Aired: 03/31/2020
Would you believe there is a scientific connection between bedtime and math? Well, a group o more...

Would you believe there is a scientific connection between bedtime and math?

Well, a group of researchers studied the effects of including some form of math during bedtime stories and the outcome is encouraging.

An app called Bed Time Math was used in the study and it showed math skills could be honed by using it.

The app makes solving math problems fun because it’s incorporated into bedtime stories instead of the usual way math is taught.

The value of doing this wasn’t only if it was done every night as a once a week use of the approach had measurable results.

At first, I was skeptical of a study that specifically promoted an app, but since it’s free, it’s worth trying if you have children that don’t do well in math.

It’s also a more comfortable way for mom and dad that feel math-challenged themselves to present the lessons that don’t feel like a lesson on a device that the kids love using.

If all this sounds like a worthwhile approach, check out more info or download the app for some fun family math at: http://bedtimemath.org/bedtimemath-app

Windows Cleanup Reminder Aired: 03/30/2020
Maintenance is critical part of making just about everything we care about function better and more...

Maintenance is critical part of making just about everything we care about function better and last longer, so doing it regularly makes good sense.

We know this for the most part, but some how, the thought of actually maintaining a computer seems to be a foreign concept.

Just like with your vehicle, running it until it breaks down is both inefficient and costly in both time and money.

With this in mind, I’m hoping to use today’s tip to get those that haven’t thought about it to do something pro-actively.

For those running the Windows operating system, there’s a simple to use to valuable tool called Disk Cleanup that you should become intimate with.

This tool will scan your hard drive to find all the junk that accumulates with regular usage that takes up unnecessary space and can impact your overall speeds.

You’ll need to be patient if you’ve never used this utility or it has been a while because it’s going to have more work to do.

We recommend that you create a routine around this tool, so that it’s done at least once a month if not more.

Once you’ve added this process to your schedule, it will go a long way to helping your computer run at its best.

Red Cross Emergency Apps Aired: 03/27/2020
When a loved one or even a stranger goes into a condition of medical distress near you, jumping more...

When a loved one or even a stranger goes into a condition of medical distress near you, jumping into action quickly can be essential.

Knowing how to administer CPR or other life-saving techniques is something we should all know, but many of us don’t.

Knowing some basic first aid techniques can be helpful for a variety of situations, not just those that are life and death.

If you’d like to get some help understanding what to do and when to do it, there are lots of apps that you can use, such as those available from the Red Cross.

Pre-installing a first aid app on your smartphone is a solid approach to being there one someone else needs you.

These apps don’t require an Internet connection, so the advice is there even when you are off the grid.

It’s not an everyday app, but I think it warrants being at your fingertips since none of us know when we will be called upon to help another person.

Check out all of the Red Cross apps at:
https://www.redcross.org/get-help/how-to-prepare-for-emergencies/mobile-apps.html

I’ve said it before and I’m going to say it again; when you use the same password on multiple a more...

I’ve said it before and I’m going to say it again; when you use the same password on multiple accounts, you’re making it too easy for the bad guys to compromise you.

The primary suggestion for avoiding this mistake is to use a management tool, of which there are many free options such as https://www.lastpass.com or https://www.roboform.com

Now, some people find these programs to be too confusing or complicated, so my next suggestion is to simply write them down yourself.

You can create a generic file that doesn’t have any reference to the word ‘password’ that contains all of your usernames and passwords.

As an extra layer of protection, create your own secret code, like 4 characters that mean nothing in front of the actual password, so if anyone finds the file, they still won’t figure out what your password without breaking your secret code.

With the number of companies that you work with every day getting compromised on a regular basis, if you have to decide whether to use the same password everywhere or write down long, complex but unique passwords for each account, its pretty obvious which is safe

Older Router Exploit Aired: 03/25/2020
Most of us view our Wi-Fi routers as the device that allows us to connect to the Internet wirel more...

Most of us view our Wi-Fi routers as the device that allows us to connect to the Internet wirelessly, but it plays a much more important security role as well.

It’s a form of firewall that shields the devices connected to it from direct access via the Internet.

If you have an older router, there’s a security step that most of you probably haven’t taken as it pertains to the default administrator’s password.

The admin password is what allows you to configure the router and make changes that affect every device that attaches to it.

The bad guys don’t have to guess what your default password is, because helpful sites like https://www.routerpasswords.com have every default password for every router on the market in their database.

If a hacker sends a clever email message that’s booby-trapped to sneak into your router and you fall for it, they can make changes to your settings without you ever knowing.

The biggest risk is that they can capture all of the traffic that goes through the router, including usernames and passwords for lots of your online accounts.

Because this isn’t traditional malware, your Internet security software is powerless to stop this type of threat.

It’s actually very easy to avoid becoming a victim of this attack by simply changing the default password on your router, so if that’s too complicated for you to figure out, get some help!

If you are involved with groups because of your kids or other community involvement, you are no more...

If you are involved with groups because of your kids or other community involvement, you are no doubt finding yourself contributing money from time to time.

The less sophisticated the group, the more likely it relies on a very inefficient process for collecting the money that might still even require you to write a check and mail it.

In this Internet-connected world, that’s just silly, which is what the creators of a platform called Cheddar Up thought

It’s a quick and easy way for any group to set up a digital process for gathering the money that costs nothing to the organizer.

Not only does it streamline the collection process, but it also keeps track of everything for the group and automatically sends reminders when the timeline is getting close.

It’s a bit more sophisticated than something like Venmo when your collection needs get complicated.

Learn more at: https://www.cheddarup.com

One of the biggest global events to ever hit the Internet known as the Ice Bucket Challenge was more...

One of the biggest global events to ever hit the Internet known as the Ice Bucket Challenge was in support of those suffering from ALS.

Another outcome that came from those that were impacted by ALS is a website called https://patientslikeme.com

The website was created by relatives of an ALS patient that wanted to create a resource for others facing the same challenges.

It’s natural to feel like you are facing serious health issues on your own, but the reality is that many others are likely experiencing the same thing you are.

Finding others that are having the navigate the same treatments and issues can be invaluable and reassuring.

Whether you or your loved one has been newly diagnosed with a serious illness or you can provide information for those that are just starting down a path you’ve already traveled, https://patientslikeme.com can be a connecting point.

If you want to contribute your own experiences to research efforts on specific issues, there’s a place to do that as well.

Now over 750,000 people are participating members are participating in over 2800 conditions, so finding someone that is experiencing the same thing as you is much easier.

Keep Your Guard Up! Aired: 03/20/2020
This is a reminder to be on the alert for those pop-up warnings that claim your system is infec more...

This is a reminder to be on the alert for those pop-up warnings that claim your system is infected.

They’ve created very convincing looking warnings that tell you to call an 800 number to get help getting rid of the infection.

This scam is not Windows-specific as those running a Mac are experiencing the same scams.

This attack is generally browser-based, which is why it’s effective with any type of computer through links that are posted around the web or sent to you via a phishing scam.

Keep in mind that Internet security companies that have 10’s of millions of users will never encourage you to call a toll-free number…they couldn’t possibly deal with the number of calls.

Another way to quickly identify these scams is by getting very familiar with the security software that you have running on your computer.

These two visual cues are the best way to know when you are trying to be scammed!

Our kids are so enamored by the little screens that surround them that it’s instinctively becom more...

Our kids are so enamored by the little screens that surround them that it’s instinctively become somewhat of a pacifier of the digital era.

Let’s face it, it’s an extremely effective way to get an unruly child to settle down when you’re in a public social setting.

The challenge in doing this is that you can put yourself in many awkward situations if you give them unfettered access to all the apps and functions on your smartphone.

The good news is that there are a host of options on both iOS and Android devices that allow you to control what can be used and what is locked out.

Everything from those expensive in-app purchases to which apps can even be opened to making it impossible to get on the Internet without your control code.

The options get better every year, but you’ll need to get specific instructions based on the OS you are using.

For iPhone users: https://support.apple.com/en-us/HT201304

For Android users: https://www.lifewire.com/childproof-android-4137048

Hackers tend to focus on low hanging fruit and U.S. households with children, especially teenag more...

Hackers tend to focus on low hanging fruit and U.S. households with children, especially teenagers are considered low hanging fruit.

If they can silently access your computer, they can start gathering sensitive information that is very valuable in the Internet’s underworld.

They also know that it’s much more likely that a child or teen will download something that looks like a game, video or program that has a malicious payload.

Why do they target your kids in order to get to you?

They know that so many households share a computer and often have a single profile that everyone in the family uses. All they have to do is trick one person and they have access to everyone.

Now that you know this, it’s time to make a change!

It’s imperative that you create separate user profiles for you and your children, so you can limit the capabilities of your children’s user profile.

This is one of those fundamental security steps that you shouldn’t skip, so if you need help getting it set up, ask someone that you trust that’s a techie!

Hacks and breaches of businesses, large and small, seems to be a common occurrence these days more...

Hacks and breaches of businesses, large and small, seems to be a common occurrence these days

Despite all of the expensive and complex security that an IT department sets up, it can all be bypassed very simply by anyone in the company.

Just about every compromise begins with an email or social media phishing campaign that appears to be a legit message from someone in your own company.

It’s not hard to figure out who the most important people in just about any company is and pretend to be them via email.

With this in mind, being extremely paranoid about messages from others in your organization with urgent or strange requests is critical. 

For those in charge of managing this risk, there are tools available to test your employees as websites such as https://KnowBe4.com

You can use their phishing test platform on up to 100 employees to see how easy it is to get them to fall for a clever message.

You can ask to use the tool by filling out the request form at:
https://www.knowbe4.com/phishing-security-test-offer

Is there any doubt anymore about the power that social media has to influence so many people?  more...

Is there any doubt anymore about the power that social media has to influence so many people? 

Its potential impact can be seen with what people buy, wear, eat, drink or who they support politically around the world.

As with anything that is used by the masses, technology is created to leverage the power in ways that are no longer based on an actual human being.

The use of ‘bots’ has grown quickly and the sophistication can easily make it look like a real human being is posting when it’s actually a bot.


Bots aren’t all evil as many large organization use them to deal with the sheer volume of communications that they may receive every day.

Unfortunately, bots are use by those with malicious intent and the worse case scenario is when a bot can look like a trusted person and use that trust to compromise other user’s accounts.

Finding ways to sniff them out is pretty important so you don’t get fooled as easily.

Because of the ease in which these bots can operate on Twitter, a project developed by researchers from the Observatory on Social Media is available for anyone to use.

What was originally the BotOrNot project is now called the Botometer will check the activity generated by any Twitter account and provide a score on how likely it’s a bot instead of a person.


It’s certainly not a guaranteed way to sniff out all bot accounts, but it does provide a lot more data for you to use to avoid being scammed by a bot: https://botometer.iuni.iu.edu

Go-To Gas Pricing App Aired: 03/13/2020
I love exploring our beautiful country in my RV, but one of the largest expenses in this type o more...

I love exploring our beautiful country in my RV, but one of the largest expenses in this type of travel is the fuel cost. Finding stations a few miles off the freeway can save you a bundle.

There are a lot of resources that try to alert you to current gas prices, but my go-to is still the GasBuddy app.

With a community of 70 million users in the US and Canada, the app can help you in two ways.

If you want to plan ahead, you can search by city or county to see the 10 lowest prices in an area you’re heading to or search from the road to see where fuel options are near you.

What’s really great is that it shows you the last time someone reported the price, which is typically less than an hour for most major metro areas.

GasBuddy can set a filter to search for diesel or other specialty grades of fuel and sort the results based on price, distance or both.

NASA's Awesome Apps Aired: 03/12/2020
When I was a youngster, my parents told me that I’d make a good astronaut because I had a lot o more...

When I was a youngster, my parents told me that I’d make a good astronaut because I had a lot of space in my head!

One thing is for sure, I’ve always been fascinated with space exploration which is why I love what NASA has done to allow us all to share in their work.

Not only do they have an amazing website with amazing pictures, video and animations, they over a variety of apps for smartphones, tablets and streaming devices.

With over 16 thousand images and 14 thousand videos and 3D models of earth taken from the International Space Station, it’s an endless source of discovery for the curious.

You can watch live streaming video from the High Definition Earth Viewing experiment and get notifications of an upcoming space event.

If you have kids or grandkids, this app is a wonderful way to discover and learn about space together

Just visit https://www.nasa.gov and click on the Download menu to access all of the apps that make space exploration interactive and fun

Yoga App for Beginners Aired: 03/11/2020
One of the common traits that's been attributed to those that live a long life is something we more...

One of the common traits that's been attributed to those that live a long life is something we can all do every day and that’s stretching.

Stretching increases blood flow and circulation and helps nutrients and oxygen travel through our bodies faster.

Yoga is a wonderful way to stretch, but it can be intimidating for those that haven’t ever done it. The thought of going to a class full of those experienced in yoga has kept so many from discovering the benefits.

If you’d like to learn the basics in the comfort of your own home, check out the Yoga for Beginners app from Down Dog.

You can use their website on your laptop or their apps on your tablet or smartphone to view video lessons that are specifically designed for the absolute beginner.

It’s a really easy and private way to begin learning one the world’s oldest exercise routines that could lead to a more flexible you.

Here are the direct links:

Website: https://intro.downdogapp.com/web

Android app: https://play.google.com/store/apps/details?id=com.downdogapp.intro

iOS app: https://apps.apple.com/us/app/yoga-for-beginners-down-dog/id1459710785

Pre-Flight Content App Aired: 03/10/2020
It’s common to have in-flight Wi-Fi when you’re on an airplane, but it can be both expensive, l more...

It’s common to have in-flight Wi-Fi when you’re on an airplane, but it can be both expensive, limited and really slow.

Today’s tip is for those that want to maximize their time on a flight and save money at the same time.

Instead of sharing a slow connection with 200 other people, why not gather up a bunch of stuff you want to read before you get on the flight with the tools from Pocket.

It’s from the group of platforms designed to make it easy to gather online content so you can read it later without requiring an Internet connection.

What’s great about Pocket is that since it works with laptops, smartphones or tablets, you can save content on any of your devices and view it from all of your devices.

One of the few things that it can’t capture for offline access is videos, but if you want to make sure you have lots of interesting articles to read on our next flight, it’s as good as it gets: https://getpocket.com

Remote Power Cycling Tip Aired: 03/09/2020
There are so many smart devices available that are simple to setup these days, that most people more...

There are so many smart devices available that are simple to setup these days, that most people are adding them themselves.

One critical aspect of these devices is that you have a solid Wi-Fi connection at all times in order for them to work properly.

If there’s any issues with connectivity, your ability to remotely access the devices or get updates from them goes away.

For the most part, the first step in troubleshooting these issues start with a reboot of your router, which isn’t a possibility if you or someone else is not at the physical location.

You can check the settings menus of your router to see if you can setup a reboot on a regular basis, but another piece of equipment called a remote power switch can make this more convenient.

With one in place, you can remotely restart anything that’s plugged into it and in some cases, you can have the device constantly check for an internet connection and auto reset when it’s not working.

There are a handful of other troubleshooting steps you can take if you’re constantly having to reboot your router that I’ve posted at:
https://www.datadoctors.com/help/kenscolumns/22073

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