How to get the po up off?

Question

Lately, when I right click on "MY COMPUTER" and then left click "explore", the start-up window for my internet service provider, Compuserve, pops up, along with the "screen connect box" and an additional box "please enter the password".

This seems to be fairly consistent behaviour. The same thing happens other times, such as when I click on the Start button, but I cannot say that this happens all the time. At any rate, when this screen and box[es] pops up and I click them off, they occasionally open up again immediately afterwards. Sometimes it keeps doing this and the only solution then is to minimize the screen [but, of course, it is still an open window]. How can I get rid of this problem.

P.S. You have previously helped me with answers such as:

http://www.computerproblems.com/questions/question.cfm?id=9430 and

http://www.computerproblems.com/questions/question.cfm?id=3680 !!!

HARRY

Answer

This question was answered on November 18, 2003. Much of the information contained herein may have changed since posting.

When an isp is installed they ask the question for the sign on scren to show up this has happened to be i just reinstalled the isp again and made sure to chose no on the option if you do reinstall make sure to delete the program completly.

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Author

Posted by Student of Katharine Gibbs School - New York on November 18, 2003