Virus Problems?

Question

My father, has had this problem for a few days now, and i am unable to figure it out. i believe he has a couple virus's that has done something with the dll files. but everytime he restarts his computer, outlook express automaticly comes up. we have gone in and changed the setting so it doesn't do this but it still persists. but he also gets this message about missing dll file. i have done a virus check and comes up clean, but in his quarintine files i have seen someting about the "sobig" "swen" and some other one i can't remember. would this have something to do with our problem? any help or information would be greatly appreciated.

Answer

This question was answered on November 8, 2003. Much of the information contained herein may have changed since posting.

You can download the fixes if these viruses are on your computer from Nortons web site liated below, If the problem still persists try reinstalling Windows.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on November 8, 2003