Cannot connect to internet

Question

I cannot connect to the internet. I have a cable modem and I spoke with the cable company who had me run through some commands in DOS. The last command we did was C:ipconfig /renew. The response was that "an error occured while renewing interface Local Area Conection 6: An operation was attempted on something that is not a socket." They concluded that the modem is fine and that there is probably something wrong with the tcp/ip stack. How can I tell if something is wrong with my stack and if so, how do I fix it?

Answer

This question was answered on November 7, 2003. Much of the information contained herein may have changed since posting.

You have to go to the Explorers and double click WinIPcfp in Windows folder If the TCP/IP configuration is correct for IP addressing, the IP address, subset mask, and default gateway are displayed alomng with the adapter address If DHCP is used for dynamic IP addressing and no IP address has yet been assigned, the IP address should read 0.0.0.0.

Next try loopback address test Enter the command PING 127.0.0.1 This IP address refers to your own computer It should respond with a reply message from yourself If this step works, TCP/IP is likely to be configured correctly

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Author

Posted by Student of Katharine Gibbs School - New York on November 7, 2003