What is un detected?

Question

My daughter's computer is giving her an error message that says, no dial tone detected. She has spent an hour on the phone with her internet provider. She has purchased a new line from the computer to her wall outlet. Her phone works. She has classes that she takes on line and it is so important to get her connection working. What could be the problem. I am e-mailing you because she can't. Any info would be appreciated. Thanks Deborah

Answer

This question was answered on November 8, 2003. Much of the information contained herein may have changed since posting.

The problem with your daughters ps ic that either her modem isnt picking up the phone line now im not saying to buy a new modem but you may need to go through the dos prompt to activate it or it can be that the modem is working fine but your service provider isnt detecting it so to be on the sure side you may need to install an eariler version of your provider to see if its the service provider or your modem is not communicating.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on November 8, 2003