Fixing the internet


I cannot access the internet via my system. I can access the internet by logging in to safe mode on my computer. I am not sure how to diagnose or fix the problem. I checked the network adapters and they are working fine. I tried to ping my gateway but got no response, I also tried to ping another computer but did not receive a response. It seems as if it might be a simple fix but it escapes me.

The problem started when I cancelled through an automatic windows update. I think this might have had something to do with it. I did do the updates via safe mode and they seemed to work but the problem is still not fixed. I am almost to the point of reinstalling my operating system but this seems such an extreme measure to take to fix this problem. Please advise.



This question was answered on February 22, 2004. Much of the information contained herein may have changed since posting.

Try to uninstall and reinstall your internet be carefull which settings u choose if the problems save all your documents to some disk and reformat your system.

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Posted by Student of Katharine Gibbs School - New York on February 22, 2004