When I surf to a site and select a topic, the screen displays the top of the page and 1 second later the scroll bar jumps to the bottom of the page. I then have to scroll to the top of the page...very annoying. The device manager indicates my mouse and keyboard are functioning properly. Did a defrag, uninstalled and reinstalled Windows IE 6.0 and checked the Microsoft database for self help topics and found none. Also restored my system to a check point prior to the appearance of the problem. Also disabled PopUp Stopper program. Any suggestions to resolve my problem???
This question was answered on November 16, 2003. Much of the information contained herein may have changed since posting.
Run a virus scan to see if any viruses might be causing the problem, if there is no viruses present, try changing the mouse for a good one that you know is working properly.
About the author
Posted by Student of Katharine Gibbs School - New York on November 16, 2003
Need Help with this Issue?
We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!