Problem with Windows 2000 Search Assistant

Question

Something has happened to my Windows 2000 Search Assistant.

When I click on START>SEARCH>For Files or Folders.... The window opens, but contains only the Pull Down menus. Under the pull down menus is an IE-looking toolbar, and under that is ADDRESS with a blank field for typing in an address. Below the address bar are two large areas, side by side, that are totally blank.

I know from my W2K laptop that the large box on the left is where I should be able to enter my search info, while the slightly larger box on the right should be where my search results are displayed.

I frequently (2-3 times weekly) download and sample freeware/shareware from PC World. I have no idea when the Search Assistant went missing, so I don't know what program may have reacted badly with the Search Assistant, if indeed that is the cause of the problem.

I have noticed nothing else amiss with my computer. Everything else I've used or accessed has operated fine.

I use an anti-virus program/software from Panda Anti-Virus, which I update every day or two.

For spyware protection, I use SpyBot Search & Destroy. I do virus/spyware scans each night via scheduler.

I'm hoping, of course, to be able to recover Search Assistant without having to reload W2K, but if a reload is necessary, so be it.

Thank you very much for any help or insight you can offer.

Steve

Answer

This question was answered on February 10, 2004. Much of the information contained herein may have changed since posting.

You said when you use search assistant sometimes it does not look how it must be and you said that you used to clean your computer with a scheduled antivirus every day or two, and for spyware protection, you use SpyBot Search & Destroy So you do virus/spyware scans each night via scheduler as you said This looks like some virus corrupt some file of your operating system so I subject you to use your Windows 2000 Setup installation CD to repair such files You just only have to insert your installation cd and then reboot your computer, when the system reboot press R to repair and the wizard will do the necessary.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on February 10, 2004