How to remove spyware and trojans?

Question

I have found some .exe files (adware and spyware) that Norton Antivirus has tried to delete but has failed. Norton's website suggests that I remove some values from the registry. But it also says that I may mess up the registry if I do. I have instructions on how to back up but the instructions also say that with XP, backing it up may mess it up. I am hesitant to proceed and am wondering if you folks can fix this?

Thanks

Scott Knutson

Answer

This question was answered on December 4, 2003. Much of the information contained herein may have changed since posting.

It's possible that these files could be trojans as well as other spyware I would go to downloads.com an search for adware/spyware removal tools and trojan removers, and these should help remove the files, because they specialize in removal of these tools--Robert Outlaw

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Author

Posted by Student of Katharine Gibbs School - New York on December 4, 2003