What can i do to remove these spyware files?

Question

On start up the message "Cannot find the file 'fntldr.exe' (or one of its' components). Make sure the path and file name are correct and that all required libraries are available." After clicking OK the following message comes up "Could not load or run 'fntldr.exe' specified in teh WIN.INI file. Make sure the file exists on your computer or remove the reference to it in the WIN.INI file. After clicking OK everything seems to work properly. The Symantec web site has a fix for this and it worked very well for me. My question is how did this get on my computer, could it be from visiting a web site, or does something have to be downloaded, or could e-mail cause it? Your answer to the first question will probably answer this question, but is there a program that will prevent this from happening in the future? Thank you for your time.

Answer

This question was answered on December 7, 2003. Much of the information contained herein may have changed since posting.

Most likely it could be some spyware program filies that sceretly monitor the sites that you visit on the Web There are a lot of free spyware removal utilities that scans your memory, registry and hard drives for known spyware components and lets you remove them Options such as scanning depth and automatic modes can be set in the preferences menu.

Curt Thompson (student)

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Author

Posted by Student of Katharine Gibbs School - New York on December 7, 2003