How to properly set the jumper so that both drives are recognized?

Question

I am having problems with my DVD-Rom drive and my CD-R Drive working. Everytime I go to use either one of them, my computer locks up (or they start to work, and then they freeze up). Then when I have to restart it, the drives are not even recognized in "My Computer." I went into the Device Manager and noticed that my DVD-Rom was not working because the SECONDARY IDE CONTROLLER (dual fifo) had been dynamically disabled. There was an exclamation point next to it, and it said that the "drive wasn't present, working properly, or the driver was not installed." I tried to update the drivers, but it said the best drivers for this device were being used.

I originally thought it was my DVD-Rom, but I made my CD-R the primary, and I was still having problems. I tried the drivers, and they are updated. I'm thinking that I have a problem with my hard-drive, but I don't want to go and buy one if that's not it b/c the primary ide controller is working fine. I have also run tests on the hard-drive, and there aren't any errors.

There may be a problem with the connections between the devices(I did check to make sure they were puhed in all the way). It may also be the motherboard.

If you have had a similar problem, could you please lead me to the light so I can fix this annoying problem? Thanks in advance!!!!

Answer

This question was answered on December 7, 2003. Much of the information contained herein may have changed since posting.

I think the problem that you're having is a conflit of devices Make sure that the devices are set to primary and master both can't have the same setting or they will not be recognized Which ever drive was in first leave the settings and change the current drive to the opposite settings of the other drive--Robert Outlaw

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Author

Posted by Student of Katharine Gibbs School - New York on December 7, 2003