Where to find auto complete

Question

In Outlook 2000, to address a new email, in the "to" address line, I used to be able to type the person's first name , then tab down and it would complete the name. Now it works for some names but not all names. I know that if you have duplicate names it will underline in red, these are not duplicate names. I have one name if I type the first and last name and tab down it puts a red line under it and doesn't recognize it, I have to go to the contact list to get the name.

I have tried deleting the name and re-entering it, but it still does not work. I have run the "repair" for Office 2000 and it didn't help.

I have looked for a place that the "auto complete" maybe changed or corrected but haven't found anything on auto complete. I checked a book out of the library on Outlook 2000, but didn't find annything to help.

I sure hope you can help me, my wife keeps complaining and tells me i should fix it but I am at a loss.

Thanks

Glenn Silvey

Answer

This question was answered on November 15, 2004. Much of the information contained herein may have changed since posting.

The "auto-complete" feature you are referring to in Outlook is based on your address book or contact list as well as cached addresses from emails you have sent There are some articles about the cache here: http://www.slipstick.com/contacts/ Look under the "Name Resolution" heading.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Michael of Katharine Gibbs School - New York on November 15, 2004