Explorer has caused an error in KERNEL32.DLL try restart?

Question

I recived this messg when trying to access mail.charter.net for my email.... explorer has caused an error in KERNEL32.DLL try restart... restart does not help... i called charter and they said it is a pc problem - what do i do????

Answer

This question was answered on December 10, 2003. Much of the information contained herein may have changed since posting.

Kernel32.dll is the 32-bit dynamic link library found in the Windows operating system kernel It handles memory management, input/output operations, and interrupts When Windows boots up, kernel32.dll is loaded into a protected memory space so other applications do not take that space over

On occasion, though, users may encounter the "invalid page fault" error

This error occurs when a program or application tries to access kernel32.dll's protected memory space Sometimes the error is caused by one particular program or application, and other times it is provoked by multiple files and applications

If the problem results from running one application, then the application needs to be replaced If the problem occurs when accessing multiple files and applications, the corruption is probably caused by faulty hardware

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Author

Posted by Student of Katharine Gibbs School - New York on December 10, 2003