Error message.

Question

I keep getting this pop up error whenever I try to go into my control panel or my computer from the start button. The error says:

Failed to load resource DLL

When I try to do this it locks the computer and I have to reboot. Now if I try to open IE I will also get this error but I can right click on the error button on the task bar and do a close and then IE will open. Also when I try to go to Explore from the Start button this will lock my computer. It seems that anything to do with the structure or the folders (like drilling down to folders) locks the machine. I've tried to reload XP with no luck. It's also giving me problems just getting to the CD and DVD drives. Another problem is system restores. It won't let me do a system restore. I try to go back to a checkpoint, everything looks like it's working but comes back after the reboot and says it couldn't restore to a certain date. I've tried this many times trying to get back to before the problem but no luck.

I am able to do most things, outlook works fine (I can email and get emails), IE works ok and I can type in C:\ from the IE address and get to the C drive fine.

I was doing some reading about DLL and one thing they said is sometimes when you uninstall something you may delete a DLL by mistake. Could this be what's wrong I'm missing a DLL?

Really love you show and hope you all can help this is driving my bonkers!!!

Thanks.

Answer

This question was answered on December 11, 2003. Much of the information contained herein may have changed since posting.

This happends because the Banyan Vines setup information files (INFs) are not correctly identified when you attempt to reinstall the Banyan Vines 32-bit client

When you uninstall and then attempt to reinstall the Banyan Vines 32-bit client by clicking Add, clicking Client, clicking Add, clicking Vines32, and then clicking OK in the Network tool in Control Panel, you may receive the following error message: Failed to load resource DLL

To resolve this issue, follow these steps:

1) Click Start, point to Settings, click Control Panel, and then double- click Network

2) Click Add, click Client, click Add, and then click Have Disk

3) Click the folder in which the Banyan Vines client files are located

4) Click Ok, and then restart your computer when prompted.

If this doesn't work then reinstall xp again, but before you do so save anything important on a cd or floppy before reinstalling the os.

Jorge Torres

Katharine Gibbs School

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Author

Posted by Student of Katharine Gibbs School - New York on December 11, 2003