What will fix my mouse?

Question

Recently, my mouse has decided to uninstall itself. It doesn't matter what I'm doing at the time, it will just freeze and then after a few seconds the hourglass will come up and go away and then it will no longer work. Everything else still works after this happens and I don't lose anything. I have to use the keyboard to save and close before rebooting. I look in system devices and it is no longer there when it was before. It is a USB mouse (microsoft intellimouse) and used to work fine. I'm thinking that maybe the old PS/2 mouse software is trying to reinstall itself and is removing it. when I reboot it will work ok for a while. Can you help?

Answer

This question was answered on December 13, 2003. Much of the information contained herein may have changed since posting.

Try up dating the mouse driver and see if this will help Go to the Control Panel click on the mouse icon and in the Mouse window click properties look for Drivers Tab and hit the update button.

Curt Thompson (student)

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Author

Posted by Student of Katharine Gibbs School - New York on December 13, 2003