Dear data doctors,
My HP computer which has Microsoft Paint keeps having a pop up that says that the program has preformed a illiegal operation because of a invalid page fault in module Mfc42. dll
and says if problem still presist contact vendor if able to be fixed could you tell me how to fix it.
This question was answered on May 8, 2004. Much of the information contained herein may have changed since posting.To view the error log in Microsoft Windows 2000, follow these steps:
Click Start, point to Search, and then click For Files or Folders
In the Search for files or folders named box, type Drwtsn32.log
Click Search Now
Right-click the file, and then click Open.
By default, the Drwtsn32.log file is located in the following folder:
C:\Documents and Settings\All Users\Documents\DrWatson
Microsoft Windows NT 4.0
An application error has occurred and an application error log is being generated.
Exception: access violation (address, address:<address>)
This problem has been reported to occur when the Xupiter program is installed on the computer
To remove the Xupiter program and correct this problem, use one of the following methods:
Method 1: Use the Xupiter Uninstaller Utility
Visit the following Xupiter Web site and follow the instructions there: http://www.xupiter.com/uninstall/
Method 2: Manually Remove the Xupiter Program
Visit the following McAfee Web site to view instructions for removing the Xupiter program: http://vil.mcafee.com/dispVirus.asp?virus_k=99904
Method 3: Change Internet Options
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer If they are, see your product documentation to complete these steps
Click Start, click Control Panel, and then double-click Internet Options.
On the Advanced tab, disable third-party browser extensions.
Restart the computer, start Internet Explorer, and follow Method 1
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Posted by Doonarine of Katharine Gibbs School - New York on May 8, 2004