Mfc42. dll

Question

Dear data doctors,

My HP computer which has Microsoft Paint keeps having a pop up that says that the program has preformed a illiegal operation because of a invalid page fault in module Mfc42. dll

and says if problem still presist contact vendor if able to be fixed could you tell me how to fix it.

Sincerely,

Alex

Answer

This question was answered on May 8, 2004. Much of the information contained herein may have changed since posting.

To view the error log in Microsoft Windows 2000, follow these steps:

Click Start, point to Search, and then click For Files or Folders

In the Search for files or folders named box, type Drwtsn32.log

Click Search Now

Right-click the file, and then click Open.

By default, the Drwtsn32.log file is located in the following folder:

C:\Documents and Settings\All Users\Documents\DrWatson

Microsoft Windows NT 4.0

An application error has occurred and an application error log is being generated.

Mfc42.dll

Exception: access violation (address, address:<address>)

CAUSE

This problem has been reported to occur when the Xupiter program is installed on the computer

RESOLUTION

To remove the Xupiter program and correct this problem, use one of the following methods:

Method 1: Use the Xupiter Uninstaller Utility

Visit the following Xupiter Web site and follow the instructions there: http://www.xupiter.com/uninstall/

Method 2: Manually Remove the Xupiter Program

Visit the following McAfee Web site to view instructions for removing the Xupiter program: http://vil.mcafee.com/dispVirus.asp?virus_k=99904

Method 3: Change Internet Options

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer If they are, see your product documentation to complete these steps

Click Start, click Control Panel, and then double-click Internet Options.

On the Advanced tab, disable third-party browser extensions.

Restart the computer, start Internet Explorer, and follow Method 1

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Author

Posted by Doonarine of Katharine Gibbs School - New York on May 8, 2004