Kernal32 error message

Question

I was writing an e-mail - received a message like a kernal 32, hit ok, lost e-mail- went out of e-mail, got a kernal32, said ok. shut down system . The system would not reboot. I messed around with it and managed to get scandisk up, first it would not work, it is now partially working. I finally was able to get a partial desktop up but start will not work.

I bouught XP thinking I could load it over ME and it would solve my problem. XP cannot find ME and will not load.

I live part of the year in California, I am presently in Louisiana. All of my program software is in California.

What can I do????

I have tried booting in Dos. It will come up in scandisk. It goes so far and quits.

I have been working with computers since 84, so do understand Dos. This in case this is the only way to get this thing fixed.

I don't understand why XP cannot find ME. The ME window comes up. I am not sure loading XP over ME will fix the problem.

Worse mess I have been in. Hopefully you can help.

Sharie

[email protected]

Answer

This question was answered on April 13, 2004. Much of the information contained herein may have changed since posting.

The Kernel32.dll file handles memory management, input/output operations, and interrupts When you start Windows, Kernel32.dll is loaded into a protected memory space so that other programs do not take over that memory space

What you need to do is, on your computer go to Start,and Select Windows Update Select the link that says Review and Install Updates in order to do the necessary Windows Update

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Author

Posted by Student of Katharine Gibbs School - New York on April 13, 2004