Error Message

Question

I can not send e-mail I keep getting error No. 0x800CCC0F, have checked with my isp all my settings are correct for e-mail, can receive e-mail, can browse the net no problem, just can't send. Have uninstalled my firewall, have done a hard drive wipe (took 7 hours) reinstalled XP home, did all the updates and it's exactly the same

Any suggestions please.

Answer

This question was answered on February 20, 2004. Much of the information contained herein may have changed since posting.

This error message occurs when Microsoft Outlook or Microsoft Outlook Express cannot establish a connection with your e-mail server

use one of the following methods as appropriate for your situation:

1 For information about the correct settings for your e-mail server, contact your Internet service provider (ISP).

2 Configure your firewall software to grant access to the Internet for the following files:

For Outlook Express: Msimn.exe

For Outlook: Outlook.exe

I am not sure if you are using Microsoft Outlook or Microsoft Outlook Express .

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Author

Posted by Student of Katharine Gibbs School - New York on February 20, 2004