Complicated PC problem


Hi there,

This gets a little complicated so bear with me.

I had W98 installed on the computer however it continuously crashed after a whle, screen froze etx, sometimes did not boot up at all. Could not find a solution as I thought it was initially the graphics card but all drivers are up to date there. I decided to upgrade to Windows 2000.

This seemed to fix the problem I had with the crashes but other problems surfaced. Buttons would not work on IE5.0 and more seriously I could not install any software, continuously getting the message "The InstallShieldManager(ikernel.exe) will not start. The RPC server is unavailable" I have a 10MB/Second Broadband connection, a Matrox Milenium G200 (8MB) Graphics card. The same probles that I have on IE do not seem to be so prevelant in Netscape 71. even though the same problem does sometimes occur.

Just after I boot up my computer everything works fine but after a little while the above problems start to kick in.

Hope you can help, thanks in advance.


This question was answered on March 2, 2004. Much of the information contained herein may have changed since posting.

You may want to consider backing-up important files and reinstalling your Operating System, it seems that your problems have also been upgraded - in this case of several problems resulting in your computer not being able to function properly I would go with the backup and reinstallation, that way you have a clean install and your computer should be problem free.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Student of Katharine Gibbs School - New York on March 2, 2004