Media Player issues

Question

Hello, I just have recently now have a problem with my Windows Media Player. When I try going in to Windows Media Player, I get an error message box saying " The procedure entry point GETIUMS could not be located in the dynamic link library MSDART.DLL. And then when I try to surf around the Windows Media player to click on playlist or anywhere, I get another message " Windows Media Player" cannot play one or more files. Right click file, then click error details. I think this happened right after my computer was frozen and also also when my computer found a virus using the AVG anti-virus program. What should I do to make my Windows Media Player Work. Attach is the file MSDART.DLL. I would like to know what should I do and how I can fix my Windows Media Player as well as why and how it happened.

Operating System: Windows XP ()

Computer Make: T2241/ T2341 ()

Processor: AMD Athlon(tm) XP 2400+ MHz

Memory: 96.0 MB

Screen Resolution: 800 by 600

Web Browser: AOL & Internet Explorer

Other Information:

AVG Anti Virus Installed.

Thanks,

Eleanor

Answer

This question was answered on January 15, 2004. Much of the information contained herein may have changed since posting.

I would suggest that you try to download the full install from the Microsoft website and reinstall the application this should replace if not install any files that are missing or may be corrupt.

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Author

Posted by Student of Katharine Gibbs School - New York on January 15, 2004