I have a problem installing AVG Free edition

Question

I have a problem installing AVG Free edition. I click Setup, then I Accept for the

licence agreement,and then comes up Program Options to which I click OK. That

screen disappears and nothing more happens. Setup just stops.

A search for AVG through FIND revealed many files. The only .exe file that opened

was Avgnt.exe which brought up the following message:

The application module C:\WINDOWS\TEMP\WZSEO.TMP\DISK_1\AVGCMSG.DLL

has been modified or destroyed. The control program cannot be started.

Your help would be much appreciated to fix this problem.

Sincerely,

Stuart Leigh.

Answer

This question was answered on October 29, 2004. Much of the information contained herein may have changed since posting.

Update your system files using Windows Update

In Windows XP Home Edition, you must be logged on as a computer administrator to install components or modify Automatic Updates settings In Windows XP Professional, you must be logged on as an administrator or a member of the Administrators group If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

Windows Update is a catalog of items such as drivers, security fixes, critical updates, the latest Help files, and Internet products that you can download to keep your computer up-to-date.

Open Windows Update in Help and Support Center

On the Windows Update home page, click Scan for updates

Click Yes when prompted to install any required software or device drivers

Note

Windows Update scans your computer for outdated system files and lets you replace them with the most recent versions

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by gilbert of Katharine Gibbs School - New York on October 29, 2004