Why am I not able to get my desktop?

Question

I started up my computer, everything appeared to load normally. I entered my password to log into windows, and it seemed to load as normal. The only problem is, I have no icons, no taskbar (or start menu) and right clicking on my desktop does nothing. I did recently install EZ Trust Anti-virus software, but thats all I've installed recently. Please help me get my desktop back!

-John Collins

Answer

This question was answered on January 9, 2004. Much of the information contained herein may have changed since posting.

Try starting the computer in Safe Mode and then enable the startup menu from there.

To access Safe Mode, restart the computer and hold down the Ctrl key while it is restarting or use F8.

Colleen Foster

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Author

Posted by Student of Katharine Gibbs School - New York on January 9, 2004