Out of the blue my Toshiba DVD rom drive is not being recognized by my computer. The device manager says it is disabled. I tried to have widows enable it but with no success. When I put a dvd or cd in the drive I get a few flashes from the light on the front of the unit but then nothing happens; I don't even get an error message. Do I need to reinstall the drivers? Can something get accidently disconnected from the motherboard?
Please help.
This question was answered on January 16, 2004. Much of the information contained herein may have changed since posting.
Check the IDE drive- for the IDE drive is the correct master/slave jumper set? For examle is boththe hard drive and the CD-ROM or DVD drive are hooked up to the same ribbon cable, one must be ser to master and the other to slave If the CD-ROM or DVD drive is the only drive connceted to the cable, then it should be setto single or master.
For IDE drive is the IDE connection on the motherboard disabled in CMOS
Check is an other device using the same port settings Check system resources listed in Device Manager Is there an IRQ conflict with the IDAE primary or secondary channel or the SCSI host the driveis using.
Suspect a boot virus This is a common problem Run a virus scan program.
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Posted by Student of Katharine Gibbs School - New York on January 16, 2004
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