How can my pc recognize newly installed hardware?

Question

I cannot get my system to recongnize any drives except

my hard drive and my 3 1/2" floppy ("A"drive). This all worked prior to

my reformat, but I didn't do anything to change it. I have a CDRW and a

Zip drip that can't be recognized. They are getting power, but they are

not showing up in "My Computer". I have swapped out the ribbon cables

and tried connecting to both slots on my motherboard, but it is still

not recognizable.

I have a CD to load the drivers for my CDRW but I

can't even do that if the drive isn't recognizable in the first place. I

have a Gatway Restoration dist, but again, I can't load it if I don't

have a drive to run it on. I have checked in the BIOS to see if there is

anything that might have been changed, but it is OK so I didn't mess

with it. I have also run "Add New Hardware" from the Control Panel and

it didn't find anything. I'm at a loss here. Please help. Thanks in

advance.

Michael D.

Answer

This question was answered on January 21, 2004. Much of the information contained herein may have changed since posting.

After reviewing what you have already done, the only thing I believe you must is to see if another device is using the same port setting or IRQ number; check in the Device manager.

The last resort is to run a current version of antivirus software

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on January 21, 2004