WHY IS ANTI VIRUS INTERFERING W/OUTLOOK?

Question

I recently installed Norton Internet Security 2004. Since that time I have been unable to access Outlook Express 6.0 on my computer. The following message appears "Outlook Express has encountered a problem and needs to close". After the error message transmit's back to Microsoft for this problem I read that the problem is with the Norton AntiSpam. I have turned off the antispam feature but I receive the same error message. Any ideas on this? Thanks for the assistance.

Answer

This question was answered on January 20, 2004. Much of the information contained herein may have changed since posting.

IT ISN'T UNCOMMON TO HAVE PROBLEMS W/E-MAIL SOFTWARE WHEN INSTALLING NEW ANTI-VIRUS PACKAGES CHECK DOCUMENTATION TO ENSURE COMPATATBILITY ALSO, YOU MAY NEED A BIGGER HARD DRIVE.

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Author

Posted by Student of Katharine Gibbs School - New York on January 20, 2004