What is the problem with the keyboard?

Question

Keyboard has started to malfunction when using shift key. e.g. shift,' gives ", instead of @, and vice versa. I have checked language and region settings but cannot fix. Device manager says keyboard is working correctly. Please can you help?. Many thanks.

Answer

This question was answered on January 20, 2004. Much of the information contained herein may have changed since posting.

You should replace the old keyboard with a new one, since the problem seems to be caused by a bad chip on that particular keyboard If that is the case it may be difficult to repair, therefore buying a new keyboard is the best alternative

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Author

Posted by Student of Katharine Gibbs School - New York on January 20, 2004