How to get rid of unwanted shortcuts on the desktop?
While surfing the Internet, a pop-up ad came up and I hit the x to get rid of it. When I was done with internet, I noticed that the pop-up ad was know a short-cut on my desktop. I went to the shortcut and deleted it to my recycle bin. I then empty my bin. I logged off until the next day. When i logged back in, on my desktop, the shortcut was now back and now there were a few more know on my desktop. I tried the same thing again, ( deleting them to the recycle bin) and that did not work. I also noticed that in my favorites, the links for the pop up ads where know there. I called a friend, and he suggested that i get SpyHunter or Spybot. I ran that and got rid of all the parasites that were there. So once again i deleted everything from everywhere that dealt with the pop up link, and logged out. Well, the next day, they all came back. I NEED HELP. THANKS in advance for all the help.
This question was answered on February 20, 2004. Much of the information contained herein may have changed since posting.Sometimes programs will install when you get certain pop-ups and may put shortcuts on the desktop You need to go to control panel and add/remove programs and look to see if there are any programs that you did not install and remove them Also you should run a virus scan on your pc
Need Help with this Issue?
We help people with technology! It's what we do.
Schedule an Appointment with a location for help!
Posted by Student of Katharine Gibbs School - New York on February 20, 2004