Computer shut dowm

Question

I just recently upgraded my computer (to the data provided) so I could burn DVD's. I installed the Pinnacle Studio 8 software that came with the USB capture device, and everything was working great for 2-3 days. I was able to burn DVD's, etc. without a single problem, not a freeze up, not a crash, nothing. Then on the 4th day, about 50 min. into a 1 hr. burn, the entire system shut down completely (complete power down) with no warrning. I was able to re-boot, and about 20 min into the next burn, it completely shut down again. Now when ever I run the Pinnacle software, I get blue screens of death all over the place.

I tried burning a DVD using the basic burning software that came with the drive, and it worked just fine.

Does this sound like a hardware failure of some sort, or do you think this is a software problem?

Thanks!!

Answer

This question was answered on February 2, 2004. Much of the information contained herein may have changed since posting.

Since your computer working fine with the origanal sofware, it seems that the pinnacle studio 8 is not compatible with your hardware device such as memory, Cpu speed etc try to run a hardware compatible list to what capicity of memory and cpu the pinnacle studio 8 needs you can go to the manufacturer web sites and look it up Another thing check is if it is compatible with win98.

Good luck!

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Author

Posted by Student of Katharine Gibbs School - New York on February 2, 2004